Video: Getting Ready for the Rush | Duration: 250s | Summary: Ensure your site is optimized for traffic surges with key configurations and tracking setups that capture essential data. Perfect for ecommerce analysts, engineers, and marketers focused on holiday readiness.Additional resources:🌟NEW!🌟 StoryAI Suggested ElementsTracking Core Web VitalsConfiguring FullstoryGetting Started with Data RecommendationsCheck out more videos here, or visit the complete Peak Season Playbook for even more resources. | Chapters: Optimizing Site Performance (1s), Web Configuration Dashboard (81s), Data Recommendations Feature (135s), Key Takeaways Recap (204s)
Video: Maximize Campaign Impact | Duration: 277s | Summary: Learn to leverage Fullstory’s marketing dashboard templates, segments, and heatmaps to get real-time insights on your campaigns. This video highlights tools that help you identify top channels and optimize for conversion.Additional resources:Tracking Marketing EffortsA/B Testing Approaches Conversion MapsCheck out more videos here, or visit the complete Peak Season Playbook for even more resources. | Chapters: Marketing Dashboard Insights (2s), Building Audience Segments (80s), Heat and Conversion Maps (170s), Next Video Preview (266s)
Video: Resolving User Friction Quickly | Duration: 284s | Summary: Pinpoint and prioritize the issues that impact your customer experience during peak season. Get tips on monitoring site issues, tracking errors, and resolving tickets quickly—even with code freezes in place. Additional resources:Guide to Frustration SignalsIntroduction to AlertsSession Summary Notes powered by AICheck out more videos here, or visit the complete Peak Season Playbook for even more resources. | Chapters: Issue Monitoring Dashboard (2s), Metric Alerts Feature (93s), AI Session Summaries (159s), Next Steps Preview (277s)
Video: Optimizing Purchase Paths | Duration: 240s | Summary: Keep conversions high and friction low with the Orders and Revenue Summary Dashboard and Purchase Flow Issues Dashboard. Discover how to identify and resolve revenue-impacting issues quickly.Additional resourcesE-commerce SpecificationsRevenue OpportunitiesCheckout Metric TrendsCheck out more videos here, or visit the complete Peak Season Playbook for even more resources. | Chapters: Ecommerce Performance Dashboards (2s), Purchase Flow Issues (73s), Revenue Events Explained (122s), Stay Tuned: Next Steps (233s)
Video: Boosting Conversions & Sales | Duration: 167s | Summary: Uncover where potential customers drop off with Conversion Rate Optimization tools that analyze your funnel metrics, so you can make data-driven tweaks to recover lost revenue.Additional resources:FunnelsRevenue EventsConversion AnalysisCheck out more videos here, or visit the complete Peak Season Playbook for even more resources. | Chapters: Conversion Rate Optimization (2s)
Video: Post-Peak Insights | Duration: 164s | Summary: When peak season wraps up, it’s time to reflect. Learn how to use session replay and dashboards to understand what worked and set the stage for an even better season next year.Additional resources:Session Replay[Blog] Fighting back against chargeback fraudGetting Started with Dashboards Check out more videos here, or visit the complete Peak Season Playbook for even more resources. | Chapters: Post-Peak Season Analysis (2s), Analyzing Post-Peak Performance (59s)